Privacy policy

Privacy Policy

This Privacy Policy explains how Yourprgstore.com collects, uses, stores,
and protects personal information of customers and website visitors.

Yourprgstore.com provides digital fitness products, training programs,
online consultations, mentorship, coaching, personal development support,
and online business guidance.

1. Information We Collect

We may collect personal information when a customer visits the website,
places an order, fills out a contact form, requests a consultation,
purchases a digital product, or communicates with us.

We may collect the following information:

  • name;
  • email address;
  • phone number or messenger contact, if provided by the customer;
  • billing information;
  • order details;
  • payment confirmation details;
  • messages sent through contact forms, email, or messengers;
  • information related to selected fitness programs, consultations, or mentorship services.

2. Fitness, Coaching, and Mentorship Information

If a customer requests a fitness program, consultation, coaching, mentorship,
or personal support, we may ask for additional information needed to provide
the selected service.

This may include:

  • fitness goals;
  • training experience;
  • preferred workout format;
  • general lifestyle information;
  • schedule and availability;
  • information provided voluntarily by the customer during communication.

We use this information only to provide the requested digital product,
consultation, coaching, mentorship, or support service.

3. Important Health Notice

Our fitness programs, training guides, consultations, and educational materials
are provided for informational and educational purposes only.

We are not a medical institution and do not provide medical diagnosis,
medical treatment, or medical advice. Customers should consult a qualified
healthcare professional before starting any fitness program, especially if
they have health conditions, injuries, or medical concerns.

4. Payment Information

Payments are processed through third-party payment providers available on
the website. We do not store full bank card numbers, CVV codes, or full
payment card details on our website.

Payment providers may collect and process payment information according to
their own privacy policies and security rules.

5. How We Use Personal Information

We may use personal information for the following purposes:

  • to process orders and payments;
  • to deliver digital products and training programs;
  • to provide consultations, coaching, mentorship, and online support;
  • to communicate with customers about their orders or services;
  • to provide customer support;
  • to improve our website, products, and services;
  • to prevent fraud, abuse, and unauthorized use;
  • to comply with legal, tax, accounting, and payment provider requirements.

6. Digital Delivery and Communication

Digital products and services may be delivered through the website, email,
download link, messenger, online document, video file, or another agreed
online communication channel.

We may contact the customer using the contact information provided during
the order or consultation request.

7. Cookies and Analytics

The website may use cookies and similar technologies to improve user experience,
analyze website traffic, remember preferences, and support website functionality.

Customers can disable cookies in their browser settings, but some parts of
the website may not work properly without cookies.

8. Sharing of Information

We do not sell personal information to third parties.

We may share limited information only when necessary with:

  • payment providers for payment processing;
  • email or hosting providers for website and communication services;
  • technical service providers who help operate the website;
  • legal, tax, or regulatory authorities if required by law.

9. Data Security

We take reasonable measures to protect personal information from unauthorized
access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely
secure, and we cannot guarantee absolute security.

10. Data Retention

We keep personal information only as long as necessary for order processing,
customer support, legal, tax, accounting, payment, and business purposes.

Some information may be retained for a longer period if required by law,
payment providers, accounting rules, or dispute resolution needs.

11. Customer Rights

Customers may contact us to request access, correction, or deletion of their
personal information, where applicable and legally possible.

Some information may not be deleted immediately if it is required for legal,
accounting, tax, payment, fraud prevention, or dispute resolution purposes.

12. International Customers

Our services may be available to customers from different countries, including
the United States, Europe, Ukraine, and other regions.

By using our website, placing an order, or requesting a service, the customer
understands that their information may be processed for the purpose of providing
digital products, online services, customer support, and payment processing.

13. Children’s Privacy

Our services are intended for adults or customers who have legal permission
to make purchases online.

We do not knowingly collect personal information from children. If we become
aware that such information has been provided without proper consent, we may
delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will
be posted on this page.

Continued use of the website after changes means acceptance of the updated
Privacy Policy.

15. Contact

For privacy, personal data, order, payment, or support questions, please
contact us:

Email: toughfp@gmail.com
Website: https://yourprgstore.com/

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